Privacy Policy

At The Headlight Guru (referred to as "we," "us," or "our"), we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share information when you visit our website theheadlightguru.co.uk (referred to as "the Site") and use our services.

By accessing or using our website and services, you consent to the collection and use of your personal data as described in this policy.

1. Information We Collect
We collect information from you in various ways, including when you visit our website, contact us, or book a service. The information we collect may include:

Personal Identification Information: This may include your name, email address, phone number, billing information, and address.
Non-personal Identification Information: This may include your browser type, IP address, time spent on the website, and pages visited.
Payment Information: When making payments through our website, we may collect credit card or other payment details, but these are processed by secure third-party payment processors and are not stored by us.
2. How We Use Your Information
We use the information we collect for the following purposes:

To provide our headlight restoration services and communicate with you regarding your appointments.
To process your payments and manage your orders.
To improve the functionality and user experience of our website.
To send you marketing communications, promotional offers, or other information that may interest you, provided you have consented to receiving such communications.
To comply with legal obligations or protect our rights and interests.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or as outlined in this privacy policy:

Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, hosting providers) who assist us in operating our website and delivering services. These third parties are obligated to protect your data and only use it for the purpose for which it was provided.
Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with legal processes, or prevent fraud.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze trends, administer the site, track users' movements, and gather demographic information.

Cookies: Small files placed on your device to enhance your experience. You can choose to disable cookies in your browser settings, but this may impact the functionality of some parts of our website.
Google Analytics: We use Google Analytics to analyze website usage. Google Analytics collects data about your interactions with the website, which helps us improve the site's performance and user experience. For more information, please visit Google's Privacy Policy.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. Once your data is no longer needed, we will delete or anonymize it in accordance with our data retention policies.

6. Your Rights
As a user of our services, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: If you believe any of your personal information is incorrect, you have the right to request corrections.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restriction: You have the right to restrict the processing of your data in certain situations.
Right to Object: You have the right to object to the processing of your data for marketing purposes.
Right to Data Portability: You can request a transfer of your personal data to another organization.
To exercise these rights, please contact us at [insert your contact email or contact form].

7. Security of Your Information
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. While we use industry-standard security measures, please note that no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

8. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. This privacy policy applies only to our website, and we are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected personal data from a child, please contact us, and we will take appropriate action to delete the information.

10. Changes to This Privacy Policy
We may update this privacy policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us
If you have any questions or concerns about this privacy policy or the way we handle your personal information, please contact us at:

The Headlight Guru
Email: info@theheadlightguru.co.uk
Phone: 07415508014

Address: Clarendon Gardens, Wembley, HA9 7LE